CLOSE-OUT AND FINAL SALE:
Close-out and final sale priced items end in .50 are not eligible for returns. They still are covered under our warranty as all items, but due to special pricing, we cannot accept returns or exchanges.
Regular sale items have the same return privileges as regular stock items.
SALE PRICE ADJUSTMENTS:
We're happy to provide a sale price adjustment on items purchased up to 7 days prior to the start date of a sale. Adjustments must be claimed within 7 days of sale beginning date. Sale price adjustments will be credited to the original form of payment. Please be aware that the exact style and size of an item must be available for purchase when request is made. We are unable to offer price adjustments on items originally purchased on sale or on any special promotion items that are temporarily reduced in price.
RETURNS AND EXCHANGES:
Returns and exchanges are allowed within the first 20 days. If it's not perfect for you, that's okay!
To receive a full purchase price refund - item must be in un-used condition with all factory packaging included. Please understand that refunds cannot be given for items worn or creased or used. Include a copy of your receipt in the box and a note explaining whether you'd like a return or exchange. Send in original packaging, returns cannot be accepted if improper packaging causes damage to goods during return transit. Returns can be sent to Wood and Faulk, 522 N. Thompson, Suite 5, Portland, OR 97227, USA
EXTENDED RETURN POLICY FOR THE HOLIDAY SEASON:
During the Nov-Dec gift-giving season, we extend our return period until January 15th, 2014. If you are the giver of the gift, we will refund your original purchase price to your payment method used. If you are the receiver of a gift that was purchased through our web store, we will offer you an exchange for the value of the original purchase price. If possible, please include the original proof of purchase, or the name of the person who originally purchased the gift.